Shipping & Delivery Policy
Effective Date: January 1, 2026
At FIORI CELEBRATIONS, we are committed to delivering exceptional event planning and decoration services in a timely and professional manner. This Shipping & Delivery Policy explains how we handle the delivery, setup, and transportation of our products and services.
Service Delivery
FIORI CELEBRATIONS primarily provides event planning, decoration, and setup services. Our team delivers and installs decorations, floral arrangements, event materials, and other booked services directly at the client’s selected venue on the agreed event date and time.
Booking Confirmation
Delivery and setup services are scheduled only after your booking has been confirmed and the required advance payment has been successfully received.
Delivery Schedule
Our team will coordinate the delivery and installation schedule based on your event date, venue availability, and agreed timeline. Clients will receive confirmation of the scheduled setup time before the event.
Delivery Areas
FIORI CELEBRATIONS provides services within our designated service areas. Events located outside our standard service region may incur additional transportation or travel charges. Availability for distant locations is subject to confirmation.
Delivery Charges
Delivery, transportation, setup, and dismantling charges may be included in your quotation or billed separately depending on the event location, venue accessibility, event size, and decoration requirements. Any applicable charges will be communicated before booking confirmation.
Setup and Installation
Our team will arrive at the venue according to the agreed schedule to complete the decoration and setup. Clients are responsible for ensuring that venue access is available at the scheduled time. Delays caused by restricted venue access or incomplete venue readiness may affect setup completion.
Physical Products
If FIORI CELEBRATIONS supplies physical products such as customized gifts, floral arrangements, balloons, or decorative items, delivery timelines will be communicated during order confirmation. Delivery times may vary depending on product availability, customization requirements, and delivery location.
Delays
While we make every effort to deliver our services on schedule, delivery or setup may occasionally be delayed due to traffic conditions, severe weather, venue restrictions, natural disasters, supplier delays, government regulations, or other circumstances beyond our reasonable control.
Inspection Upon Delivery
Clients are encouraged to inspect all decorations and delivered items during setup. Any concerns should be reported to our team immediately so they can be addressed before the event begins.
Failed Deliveries
If our team is unable to complete delivery or setup due to incorrect venue information, restricted access, client absence, or other client-related issues, additional transportation or rescheduling charges may apply.
Collection of Rental Items
Where decorations, props, furniture, lighting, or other rental items are supplied by FIORI CELEBRATIONS, our team will collect them after the event at the agreed time. Clients are responsible for ensuring that rental items remain in good condition until collection.
Damage or Loss
Clients may be held responsible for any loss, theft, or damage to rental items caused during the event. Repair or replacement charges may apply depending on the extent of the damage.
Changes to Delivery
Any requests to change the delivery address, venue, setup schedule, or event timing must be communicated as early as possible. We will make every effort to accommodate such requests, although additional charges may apply.
Contact Us
If you have any questions regarding our Shipping & Delivery Policy or your event delivery schedule, please contact us:
FIORI CELEBRATIONS
Website: https://fioricelebrations.com
Email: fioricelebrations@gmail.com